To wing it or to rehearse – that is the question!
September 10th, 2007I cannot tell you how many times I have come across this dilemma when working with clients. You would be surprised how many professional, seasoned, successful sales people/presenters prefer to ‘wing it’ rather than prepare and rehearse.
I have heard every reason and every excuse imaginable as to why seasoned professionals want to wing it. Reasons such as:
- Believing they seem more sincere
- Believing this is the only way the customer can be involved in the meeting/presentation
- Wanting to gauge the customer response before continuing
- Fear that they will ‘read’ the script and come across too ‘staged’
- They’ve always been successful with winging it
- Bla, bla, bla
The Truth
You ABSOLUTELY MUST prepare for every single meeting, whether it’s 5 minutes or a full day. Whether it’s across a kitchen table or in a board room. Whether it’s a meeting with one uneducated person or a room full of Harvard graduates.
If YOU DON’T KNOW what the goal for the meeting is, then how can you expect the listener to know? If you don’t know where the meeting is leading – how can you expect the listener to know? If you don’t know what you are supposed to say, do, show or ask next, how can you expect the listener to follow you?
Truth about the Listener
- Where is this going?
- What does he/she want from me?
- When will this be over?
- And worst of all…..Oh my gosh, are his/her lips still moving?
Get over the desire to Wing It!
- See you as being professional and VERY organized
- Know where the meeting is leading
- Understand what you are showing, doing, asking and telling
- Be able to interject without causing you to digress
- Be able to interact at the appropriate times
- Follow wherever you lead them
- And most importantly…. Know what decision you want them to make as a result of the meeting/presentation
Don’t know how to prepare effectively?
Speak and be heard.