Caret Browsing in Internet Explorer 8

By Andrew Sinclair at 9:57 am on Tuesday, June 2, 2009

Caret Browsing is a new accessibility feature that enables users to navigate a webpage with a moveable cursor on the screen by using the keyboard. Many users use the keyboard over the mouse because they find it to be faster for certain tasks. Users are now able to select a word, press the Application key to open a contextual menu, and make a selection without taking their hands off the keyboard. Other content types such as tables or images can also be selected and copied.

Pressing F7 turns Caret Browsing on or off. It can be enabled on a per-tab basis or for all tabs and windows. Moving the cursor within the text of a webpage is similar to moving the cursor within the text of a Microsoft Word document. Holding the SHIFT key down and pressing the arrow keys selects text.

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The Experts Corner

By Alison Steele at 9:10 am on Saturday, September 6, 2008

Some tips on rolling out new software, by Alison Steele

After IBM released Notes 8, the company rolled out the new software to their employees. Even though Notes 8 is said to be extremely user friendly, a variety of optional training methods were provided for the employees to ease the transition.  IBM’s primary strategy was to offer free end-user training on their website.  The website divided resources into four categories: Getting Started, Interactive Demos, Reference Cards explaining changes from previous software, and a How Do I? section.  The resources included videos, interactives, and white papers.  In addition to these training materials, the site features tabs to blogs, certification exams, and technical education.  These resources proved extremely useful to IBM while migrating from one version of Notes to the next.  IBM understood that the end-user may feel comfortable overall with the new version, but this did not mean that users would not have questions. A variety of resources to support end-users was critical.

The blog also recommended that, before software migration begins, users’ interests should be peaked by encouraging them to think about what they want to learn from the new software. This means you should let users know about new features and how the software will help them increase productivity.  Employees are mentally preparing to learn valuable tools and thinking of the adjustment in a positive light, prior to any actual change.  Simply put, change tends to happen smoother if those involved are looking forward to it.  The end-users may even start doing their own research on the new software, since they are excited to upgrade.  Knowing more about the software will also help the transition to go efficiently. Introducing the end-user to the new software can make all of the difference in an upgrade or migration.

Summarized and adapted from Ed Brill’s blog on “End-User Training Options for Notes 8”, the complete article can be found at: http://www.edbrill.com/ebrill/edbrill.nsf/dx/end-user-training-options-for-notes-8?opendocument&comments#anc1

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Using Transitions in PowerPoint

By Bronwyn Gray at 3:10 pm on Tuesday, October 17, 2006

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[9] UCAN further charged Cingular with violating numerous CPUC requirements by consistently telling customers with questions about non-communications service charges on their wireless phone bill that Cingular has no responsibility and cannot assist customers with their inquiries.

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Using Categories on your BlackBerry

By Bronwyn Gray at 11:00 am on Wednesday, October 11, 2006

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